OUR COMMUNITIES
Long-term Care
Long-term care provides support and care to older adults who can no longer live safely at home due to complex medical conditions, dementia, or significant physical limitations. Residents require 24-hour nursing care, daily personal assistance, and support with medication, meals, and mobility. You can learn more about long-term care services by visiting VCH long-term care homes – services and resources.
Our long-term care is publicly funded by Vancouver Coastal Health (VCH). To move in, you must first complete an assessment through VCH Home and Community Care Services, which manages the waitlist and coordinates placement into our community. To start the process, call 604-263-7377 or visit How to access home and community care.
Our approach to care
Our Homes
Family Resources
We host quarterly forums where residents, family members, and friends can come together to share feedback, raise concerns, and ask questions. Our leadership team is there to listen, respond, and learn from the conversations.
Forums are held in a hybrid format so you can join in person or online. Check the monthly recreation calendar for the date, time, and location.
We also invite suggestions for presentation topics that would be helpful to you, so we can provide information and resources to support families along the care journey.
Additional Resources
Resident and family councils give families a voice, build community, and foster stronger connections, and these resources provide the guidance and tools to help you stay involved and engaged.
FAQ
Who is long-term care for?
- Can no longer live safely at home
- Has complex medical needs, dementia, or severe physical or cognitive limitations
- Needs 24-hour nursing care and daily personal assistance
- Requires comfort and support at the end of life
- Visit: https://www.vch.ca/en/service/long-term-care-homes
What is provided?
- A private, furnished room with your own washroom
- 24-hour nursing and personal care
- Nutritious meals and snacks, with special diets available as needed
- Housekeeping and personal laundry services
- General hygiene supplies, such as soap, shampoo, and toothpaste
- Basic medical supplies, incontinence care, and shared care equipment
- Recreational, social, spiritual, and physical activities
- Management of your petty cash through a comfort account
What meals are provided?
Our Food Services team offers a rotating four-week menu, created with guidance from Canada’s Food Guide to ensure balanced nutrition. Meals are prepared in-house and include a variety of flavours, with two options available at most meals. Afternoon and evening snacks are also provided, and special menus are served for holidays and celebrations.
Special diets and texture modifications are available to meet your health needs, monitored and supported by our Registered Dietitian.
Families are welcome to bring in favourite foods to enjoy together during visits. Please check with our team members first to make sure they meet any dietary restrictions.
What medical care is available?
Comprehensive health and wellness support through a skilled, multidisciplinary team:
- Director of Care and Manager of Care – Oversee resident care services and support the care team.
- Registered Nurses (RNs) and Licensed Practical Nurses (LPNs) – On site 24/7 to provide nursing care, medication management, and health monitoring.
- Health Care Assistants (HCAs) – Assist residents with personal care and daily activities.
- Physicians – A dedicated group of doctors, supported by a Medical Director, with access to specialist services such as geriatric medicine and mental health.
- Specialists – Access to specialists through referrals, such as physiotherapy, occupational therapy, and geriatric care.
- Registered Dietitian – Assesses nutrition needs, develops meal plans, and supports special diets.
- Foot Care Nurse – Offers specialized foot and toenail care.
- Pharmacy Services – All medications are supplied and managed by a specialized pharmacy, ensuring accurate dispensing and safe administration.
What kinds of programs and activities do you offer?
Our lifestyles and therapeutic services team designs programs that keep residents active, engaged, and connected. We focus on promoting physical, emotional, cognitive, and spiritual well-being. Activities include:
- Exercise and wellness programs tailored to individual abilities
- Arts, crafts, and creative expression projects
- Music therapy sessions to stimulate memory, mood, and social connection
- Games, group activities, and cognitive stimulation programs
- Special events, seasonal celebrations, and community outings
- Spiritual care for residents of all faiths and beliefs
- One-to-one therapeutic visits for residents who prefer or need individualized support
How much does it cost?
How do I apply for long-term care?
All move-ins are managed through Vancouver Coastal Health (VCH). To begin, you or your family should contact VCH Home and Community Care Services – Central Intake at 604-263-7377. A care coordinator will arrange an assessment to determine your eligibility and priority for placement.
News
March/April Friends & Family Newsletter
Spring Approaches! The days are getting brighter and longer as Daylight Savings Time approaches on Sunday, March 8th. As we ‘spring forward’ this weekend, let us take this spring season, a period of new growth and vibrant
Recreation Therapy Month
February is Recreation Therapy Month! Recreation Therapy integrates recreation and play to improve residents’ social, physical, cognitive, spiritual, and emotional well-being while fostering independence and quality of life through purposeful activities. Their role in wellness goes
Happy 2026!
Happy New Year to you, and to all who supports, lives in, and celebrates our vibrant communities! We are excited to re-introduce our bi-monthly newsletter in a new format – created to be inclusive of all
Giving Tuesday – Support for Our Shiloh Place Community
This Giving Tuesday — and throughout the season of giving — The Broadway Group is partnering with Whole Way House to raise $75,000 to support community-building programs for 54 low-income seniors living at Shiloh Place in
Help Inform Aging with Dignity in Long-Term Care
If you provide care for someone in long-term care or you work in long-term care (LTC), the Canadian Institute for Health Information (CIHI) is looking for participants in focus groups on Aging with Dignity in Long-Term
NEW Family RoomÂ
We are pleased to announce a new space has been completed and will open soon with fanfare! The NEW Family Room on the main floor (just east of the hospitality desk) has been completed! This is
Whether you choose to give once or monthly, your support ensures that love, laughter, and community are always part of daily life.
Make your gift today—and help us keep creating homes where love truly lives.